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On Saturday 15 March 2025, Arriva Rail London (ARL) operated a special service into London Bridge to help passengers during planned engineering works. This special service ran from West Croydon to London Bridge, following the success of the inaugural London Overground service that ran on Easter...
on Mar 21
Sound of the Overground: Embracing Neurodiversity - Episode two now live! - Arriva Rail London
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Episode two of Sound of the Overground, a six-episode pilot podcast series for Arriva Rail London (ARL) employees, is now live. In this episode, George and Bentley are joined in the studio by Shaminder Uppal, equality, diversity and inclusion (EDI) manager, and Liam O’Kane, operations trainer,...
on Mar 18
Neurodiversity Celebration Week: A father’s story, a brother’s story - Arriva Rail London
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This week, people across the world will mark Neurodiversity Celebration Week, a worldwide initiative that challenges stereotypes and misconceptions about neurological differences. Arriva Rail London’s occupational health and safety specialist, John Mortlock, has shared his inspiring story of...
on Mar 17
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In the lead up to International Women’s Day (IWD), Arriva Rail London (ARL) has teamed up with Breadwinners, a grassroots charity that empowers refugees and young people seeking asylum by providing employment, training and mentoring opportunities. Founded in 2016, the charity employs refugees to...
on Mar 8
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Arriva Rail London is excited to announce the launch of a six-episode pilot podcast series for employees. With 1,500 employees spread across 106 miles of track, 82 stations and four depots, the podcast aims to connect colleagues, spotlight their achievements and keep them up to date on the...
on Feb 25
Resourcing to the Challenge: Meet the ARL resources team - Arriva Rail London
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There’s a lot that goes into moving over 520,000 people around the London Overground network every day. This includes keeping 82 ARL-managed stations running smoothly, which requires hundreds of customer experience employees to be in the right place at the right time. Enter, the resources team!...
on Feb 18
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There is a new resident at Crystal Palace station: a life-size replica of an internationally famous, historic Iguanodon head, unveiled by Arriva Rail London (ARL) and Friends of Crystal Palace Dinosaurs (FCPD). Iggy’s head now surveys the ticket hall at Crystal Palace, with the installation...
on Dec 16
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Dalston Junction London Overground station was given a festive makeover as part of a community event for local schoolchildren on Tuesday, 10th December. The event was organised by Aliyah Abdulla, head of procurement and chair of the equality, diversity & inclusion steering group, and Neal...
on Dec 12
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Arriva Rail London (ARL) has more than doubled its target to deliver 50,000 meals to those in need across the capital. Throughout October, ARL teamed up with food charity City Harvest, which diverts quality food that would otherwise go to waste and redistributes it to those facing food poverty...
on Dec 4
Crystal Palace station hits a high note with new piano cove - Arriva Rail London
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Customers at Crystal Palace London Overground station can share their musical talents with fellow passengers, following the unveiling of the new ‘piano cove’ in the ticket hall. The piano installation was championed by Arriva Rail London (ARL) colleagues Natalia Hamilton, service delivery...
on Oct 22
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Arriva Rail London (ARL), which operates the London Overground on behalf of Transport for London (TfL), is teaming up with City Harvest to help deliver 50,000 meals to those in need across the capital. City Harvest diverts quality food that would otherwise go to waste and redistributes it to...
on Sep 27
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Arriva Rail London (ARL) employees have been recognised for their outstanding achievements with two highly commended awards at the 2024 National Rail Awards. The company received a highly commended for Passenger Operator of the Year, reflecting ARL’s commitment to providing outstanding service...
on Sep 13
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Willesden Junction depot, a vital centre for Arriva Rail London’s (ARL) operations, has undergone a significant transformation with the unveiling of a new state-of-the-art driver learning hub. The newly modernised facility now has dedicated training rooms, fully equipped with the latest...
on Sep 7
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Arriva Rail London (ARL) will trial an innovative solution – Luna – to help British Sign Language (BSL) users access essential information whilst travelling on the London Overground network. The trial is in collaboration with GoMedia, a subsidiary of Icomera, a leading provider of onboard public...
on Jul 1
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ARL’s trespass and welfare manager, Gemma Cox, plays an extremely important role in keeping over 520,000 passengers safe on the London Overground network every day – including our youngest passengers. It was back to school for Gemma on Wednesday 20 March, as she visited a school in...
on Mar 26, 2024