From customerexperiencedive.com

Lowe’s bulks up loyalty benefits with personalized tools and advice

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The tool, which includes articles and videos on common repair tasks, is aimed at improving the post-purchase experience for DIY homeowners.

#cx #News #lowes #homeowners #rewardsprogram #loyaltyprograms #personalization #customerexperience #customersatisfaction

21h ago

From salesforce.com

Salesforce Signs Definitive Agreement to Acquire Own Company

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The proposed transaction underscores Salesforce’s commitment to strengthening data security, privacy, and compliance across its platform The #1 AI CRM

#cx #crm #data #security #acquisition

on Sep 6