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 customerexperiencedive.com

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A chart of hourly posts over the last week (for big screens). A chart of hourly posts over the last week (for small screens).
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From customerexperiencedive.com

Lowe’s bulks up loyalty benefits with personalized tools and advice

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The tool, which includes articles and videos on common repair tasks, is aimed at improving the post-purchase experience for DIY homeowners.

#cx #News #lowes #homeowners #rewardsprogram #loyaltyprograms #personalization #customerexperience #customersatisfaction

18h ago

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